FAQ

How can I track my order?

Once your order ships, you will receive a tracking number via email.

How long does shipping take?

Shipping times vary by destination, typically between 7–25 business days.

Can I cancel my order?

Orders may only be canceled within 12 hours of purchase.

What if my item arrives damaged?

Please email us at contact@aerisbarefoot.com with photos of the damaged item within 7 days of delivery.

Do you offer refunds?

Yes, eligible returns may receive a refund according to our Refund & Return Policy.